Privacy Policy
Last updated: September 8, 2026
This Privacy Policy describes how Dojo Organizer ("Dojo Organizer," "we," "us," or "our")
collects, uses, and shares information when you visit or use our website and related
martial arts studio management services (collectively, the "Service"). By using the
Service, you agree to the collection and use of information in accordance with this
policy.
1. Information We Collect
Information you provide to us:
- Account and registration details, such as your name, email address, mailing address, and phone number.
- Student, family, and emergency contact information entered by a studio, parent, or guardian.
- Billing information processed through our payment providers (we do not store full credit card numbers on our own servers).
- Information you submit through contact forms, trial requests, surveys, or support messages, including the content of emails and text messages you exchange with us.
Information collected automatically:
- Device and usage data such as IP address, browser type, pages viewed, and referring pages.
- Cookies and similar tracking technologies, as described in Section 5 below.
2. How We Use Your Information
- To create and administer your account and provide the Service (scheduling, attendance, billing, grading/rank tracking, etc.).
- To communicate with you by email, SMS text message, or phone about your account, classes, appointments, and billing.
- To respond to inquiries, support requests, and trial or enrollment requests.
- To send administrative, promotional, and marketing communications, subject to your consent and opt-out choices described below.
- To maintain the security of the Service and prevent fraud or abuse.
- To comply with legal obligations.
3. Email Communications
We use your email address to send transactional messages (such as receipts, schedule
changes, and account notices) and, where you have opted in, marketing and promotional
messages. Every marketing email includes an unsubscribe link. You may also contact us
using the details in Section 9 to update your email preferences. We may still send you
transactional or account-related emails even after you unsubscribe from marketing email,
where necessary to service your account.
4. SMS & Text Messaging Communications
If you provide your mobile phone number and opt in to text messaging (for example, at
registration, at checkout, or through a web form), you consent to receive SMS text
messages from Dojo Organizer, including:
- Class, appointment, and trial scheduling reminders;
- Billing and payment notifications (e.g. upcoming or failed charges);
- Promotional and marketing messages about classes, events, and offers; and
- Two-way conversational messages with studio staff.
Message frequency varies. Message and data rates may apply. You can opt out of text
messages at any time by replying STOP, or get help by replying
HELP. Consent to receive text messages is not a condition of any
purchase or enrollment. Opting out of promotional texts will not affect transactional
messages that are necessary to service your account, unless you ask us to stop all
messaging entirely. Carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile phone number, or the fact that you opted in to
text messaging, with third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember your
preferences, and understand how the Service is used, including through analytics
providers such as Google Analytics. You can instruct your browser to refuse cookies or
to alert you when cookies are being sent; however, some parts of the Service may not
function properly without cookies.
6. Third-Party Service Providers
We share information with third-party service providers who perform services on our
behalf, such as payment processing, email and SMS delivery, hosting, and analytics.
These providers are only permitted to use your information as necessary to provide
services to us and are not authorized to use it for their own marketing purposes. We
may also disclose information if required by law, to protect our rights, or in
connection with a business transfer.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to
protect the information we collect. No method of transmission over the Internet or
electronic storage is completely secure, so we cannot guarantee absolute security.
8. Children's Privacy
The Service is intended for use by studio staff and by parents or guardians managing
information on behalf of student members. We do not knowingly collect personal
information directly from children under 13 in a manner inconsistent with the
Children's Online Privacy Protection Act (COPPA). Student information for minors is
provided and managed by a parent, guardian, or the studio.
9. Your Choices and Rights
You may review, correct, or request deletion of your personal information, opt out of
marketing email or SMS, or ask us questions about this policy by contacting us at the
details below. California residents have certain rights under the California Consumer
Privacy Act (CCPA), including the right to know what personal information we collect
and the right to request deletion; we do not sell personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted
on this page, and we will update the "Last updated" date above.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information,
contact us at:
Dojo Organizer
32235 Mission Trail, B1
Lake Elsinore, CA 92530
support@dojoorganizer.com